The Effectiveness of Internal Control Systems and Perception of Employee Work Performance: A Case of Asia-Pacific International University
Keywords:
AIU, Internal Control System, Employee Work PerformanceAbstract
This study aimed to investigate the factors of an effective internal control
system at Asia-Pacific International University (AIU) in terms of the control
environment, risk management, information and communication, activity control, and
monitoring, as well as to assess employee work performance at Asia-Pacific
International University. In addition, the study also attempted to investigate the
relationship between internal control factors and the perception of employee work
performance. The sample for this study was taken from 39 permanent employees at
Asia-Pacific International University in Thailand. Descriptive statistics such as
frequencies, percentages, and means were used for analysis. The findings showed that
AIU has internal control efficacy for operations. It was also concluded that control of
the environment was the only internal control factor that increased the self-perception
of the employee on work performance at AIU. The findings of this research can be used
to encourage AIU management to prioritize internal control effectiveness
References
Ayagre, P., Appiah-Gyamerah, I., & Nartey, J. (2014). The Effectiveness of Internal Control Systems of Banks. The Case of Ghanaian Banks. International Journal of Accounting and Financial Reporting, 4(2). doi:10.5296/ijafr.v4i2.6432
Bekele, A. Z., Shigutu, A. D., & Tensay, A. T. (2014). The Effect of Employees' Perception of Performance Appraisal on Their Work Outcomes. International Journal of Management and Commerce Innovations, 2(1). Retrieved from https://www.researchgate.net/publication/332874560_The_Effect_of_Employees'_Perception_of_Performance_Appraisal_on_Their_Work_Outcomes
Bure, M., & Tengeh, R. K. (2019). Implementation of internal controls and the sustainability of SMEs in Harare in zimbabwe. Entrepreneurship and Sustainability Issues, 7(1), 201-218. doi:10.9770/jesi.2019.7.1(16)
Burlacu, G. (2012). Employee Age Differences in Formal Performance Feedback Reactions: Examining the Effects of Perceived Valence, and Delivery. PDXScholar. doi:https://doi.org/10.15760/etd.35
Committee of Sponsoring Organizations of the Treadway Commission. (2013). Internal Control_Integrated Framework. American Institute of Certified Public Accountants (AICPA), Durham.
Financial Reporting Council. (2014, June 15). Guidance on Risk Management, Internal Control and Related Financial and Business Reporting. Retrieved from https://www.frc.org.uk/getattachment/d672c107-b1fb-4051-84b0-f5b83a1b93f6/Guidance-on-Risk-Management-Internal-Control-and-Related-Reporting.pdf
Frimpong, E. g., Boadi, I. D., Blay, E., Frimpong, R., Akligo, B. E., & Angmor, B. A. (2012). CSUCSpace. Retrieved from http://ir.csuc.edu.gh:8080/xmlui/bitstream/handle/123456789/78/APPRAISAL.pdf?sequence=1
GamageLow, C., & Keving, L. T. (2018). Impact of Internal Control Components and Effectiveness of Internal Control System with the Moderating Effect of Corporate Governance of Peoples’ Bank in Sri Lanka. INTERNATIONAL JOURNAL OF ACCOUNTING AND TAXATION, 6(2). doi:10.15640/ijat.v6n2a7
Gellert, F. J., & Schalk, R. (2012). Age-related attitudes: the influence on relationships and performance at work. Journal of Health Organization and Management, 26(1), 98-117. doi:DOI 10.1108/14777261211211115
General Conference of Seventh-day Adventists. (2011, January). Seventh-day Adventist Accounting Manual - GCAS. Retrieved from https://www.gcasconnect.org/seventh-day-adventist-accounting-manual.pdf
Gramling, A. A., Rittenberg, L. E., & Johnstone, K. A. (2010). Auditing. South-Western, Cengage Learning.
Hayali, A., Ding, Y., Sarili, S., Dizman, A. S., & Gundondu, A. (2013). Importance of Internal Control system in Banking Sector: Evidence from Turkey. Retrieved from https://www.academia.edu/36067341/IMPORTANCE_OF_INTERNAL_CONTROL_SYSTEM_IN_BANKING_SECTOR_EVIDENCE_FROM_TURKEY
Hendrawijaya, A. T. (2019). Demographic Factors and Employee Performance: The Mediating Effect of Employee Empowerment. Media Ekonomidan Manajamen, 34(2). doi:DOI: http://dx.doi.org/10.24856/mem.v34i2.962
Kumuhinidevi, S. (2016). A Study on Effectiveness of Internal Controls System in the Private Banks of Trincomalee. International Journal of Scientific and Research Publications, 6(6), 600-612. Retrieved from https://www.academia.edu/27118710/A_Study_on_Effectiveness_of_the_Internal_Control_System_in_the_Private_Banks_of_Trincomalee
Lynn, F. (2012). Manager’s Responsibility for Internal Control. Kansas Society of CPAs. Retrieved from https://www.kscpa.org/writable/files/Self-Study/FGE/updated_managers_responsibility_for_internal_control-_article.pdf
Miller, K. D., & Chen, W.-R. (2017). Variable Organizational Risk Preferences: Tests of The March-Shapira Model. Academy of Management Journal, 47(1), 105–115. doi:https://Doi.Org/10.5465/20159563
Ofori, W. (2011). EFFECTIVENESS OF INTERNAL CONTROLS: A PERCEPTION OR REALITY? THE EVIDENCE OF GHANA POST COMPANY LIMITED IN ASHANTI REGION. A thesis submitted to the institute of distance learning, Kwame Nkrumah University of. Retrieved from http://dspace.knust.edu.gh/bitstream/123456789/4435/1/WILLIAM%20OFORI%20FINAL%20THESIS%202011.pdf
Owusu-Ansah, E. (2019). Study on the effectiveness of internal control systems in Ghana public sector: a look into the district assemblies. RUDN Journal of Public Administration, 6(3), 193-212. doi:10.22363/2312-8313-2019-6-3-193-212
Pecht, G. G., Oakes, M. T., Stokes, P. A., & Meltzer, R. (2016, October). COSO’s new fraud risk management guidelines: What companies need to know. Retrieved from Norton Rose Fulbright: https://portaldagestaoderiscos.net.br/wp-content/uploads/2021/05/20161201-cosos-new-fraud-risk-management-guidelines-what-companies-need-to-know-145012.pdf
Razack, S. S., & Upadhyay, A. (2017). Employee Perception of Performance Management Systems in the UAE: An Analysis. SSRN. doi:DOI:10.2139/ssrn.2910808
Richard, V. J., Chang, C. J., & Smith, R. (2020). Accounting Information Systems, 3rd Edition. McGraw Hill.
Sarbanes-Oxley Act. (2002). Sarbanes-Oxley Act of 2002. Retrieved from https://pcaobus.org/About/History/Documents/PDFs/Sarbanes_Oxley_Act_of_2002.pdf
Sharma, R. B., & Senan, N. A. (2019). A Study on Effectiveness of Internal Control System in Selected Banks in Saudi Arabia. Asian Journal of Managerial Science, 8(1), 41-47. Retrieved from https://www.trp.org.in/wp-content/uploads/2019/03/AJMS-Vol.8-No.1-January-March-2019-pp.41-47.pdf
Tenbele, N. T. (2019). Effectiveness of internal control system in higher learning institution, in Nairobi, Kenya. Global Journal of Business, Economics and Management, 9(3), 143-155. doi:https://doi.org/10.18844/gjbem.v9i3.4399
Thakur, G. (2017). The influence of demographic characteristics on performance of academic employee in Kenyatta University. Proceedings of the Thirteenth Asia-Pacific Conference on Global Business,Economics, Finance and Banking (AP17Singapore Conference), (p. 1.16). Retrieved from http://erepository.uonbi.ac.ke/bitstream/handle/11295/94948/Thakur_The+Influence+of+Demographic+Characteristics+on+Performance+of+Academic+Employees+in+Kenyatta+University.pdf?sequence=3
Thao, N. P. (2018). Effectiveness of the Internal Control System in the Private Joint-Stock Commercial Banks in Thai Nguyen Province, Vietnam. The 5th IBSM International Conference on Business, Management and Accounting (pp. 19-21). Hanoi University of Industry, Vietnam.
Turedi, H., & Celayi, D. (2018). Role of Effective Internal Control Structure in Achievement of Targeted Success in Businesses. European Scientific Journal, 14(1), 1-18. doi:http://dx.doi.org/10.19044/esj.2018.v14n1p1
Umar, H., & Dikko, M. (2018, June). The effect of internal control on performance of commercial banks in Nigeria. International Journal of Management Research & Review., 8(6). Retrieved from https://www.researchgate.net/publication/330169329_THE_EFFECT_OF_INTERNAL_CONTROL_ON_PERFORMANCE_OF_COMMERCIAL_BANKS_IN_NIGERIA
Yin, G. (2016). The Study of Position Performance Appraisal Based on Total Relationship Flow Management Theorems. Journal of Human Resource and Sustainability Studies , 4(2). doi:DOI: 10.4236/jhrss.2016.42013